Terms & Conditions
1. Introduction
Welcome to the website of Dr Peter Thomas (“we”, “us”, “our”). By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and Disclaimer. If you do not agree, please do not use this website.
This website is intended to provide general information about hair restoration treatments and services offered by Dr Peter Thomas.
Dr Peter Thomas is a registered medical practitioner in the United Kingdom and is subject to regulation by the General Medical Council (GMC).
He practices in accordance with the standards of Good Medical Practice and all applicable professional, ethical, and regulatory requirements.
2. Website Disclaimer and Medical Information
This website does not provide medical advice.
The information on this website, including but not limited to text, images, graphics, and videos, is provided for informational and educational purposes only. No content on this website is intended to be, nor should it be considered, a substitute for professional medical advice, diagnosis, or treatment.
You must not rely on the information on this website when making decisions about your health or treatment. Individual assessment by a qualified medical professional is required.
Use of the information on this website is entirely at your own risk. We are not liable for any risks, losses, or issues associated with the use of or reliance upon the information provided.
Use of this website, including submitting enquiries or booking consultations, does not establish a doctor–patient relationship between you and Dr Peter Thomas.
If you require medical advice, diagnosis, or treatment for hair loss, thinning hair, or hair restoration procedures, you should arrange a consultation directly with Dr Peter Thomas or another appropriately qualified medical professional.
3. Individual Results and Outcomes
All medical and surgical procedures, including hair transplant treatments, involve risks and potential complications.
Results will vary between individuals depending on factors including, but not limited to:
- The extent and pattern of hair loss
- Hair characteristics and donor availability
- Individual healing response
- Compliance with aftercare advice
Any results described or displayed on this website are illustrative only and do not guarantee that the same or similar results can be achieved.
4. Testimonials and Before & After Images
Testimonials, case studies, and before-and-after photographs featured on this website are from real patients. These testimonials reflect individual experiences and opinions and are not intended to guarantee or represent that any other patient will achieve the same results.
No patients featured are paid actors unless explicitly stated.
5. Accuracy of Information
We make reasonable efforts to ensure that the information provided on this website is accurate, current, and relevant. However, medical knowledge and techniques evolve over time.
We do not guarantee:
- That all information is complete or up to date
- That the website is free from errors or omissions
We reserve the right to update or amend website content at any time without prior notice.
6. Suitability for Treatment
The treatments and services described on this website may not be suitable for all individuals.
Suitability for any procedure can only be determined following a full consultation, including medical history and assessment.
We do not guarantee:
- That you are a suitable candidate for treatment
- That any particular outcome can be achieved
7. Provision of Services Through Berkeley Hair Clinic
Dr Peter Thomas provides hair transplant consultations, procedures, and related clinical services exclusively through Berkeley Hair Clinic (Infinity Medical Clinics Limited. Company No 1459153).
This website is operated for informational purposes and to facilitate initial enquiries only. Any clinical services, including consultation, diagnosis, treatment, and aftercare, are carried out within the facilities of Berkeley Hair Clinic.
Dr Peter Thomas practices as an independent contractor within Berkeley Hair Clinic. This means that:
- Any medical consultation, procedure, or treatment will take place under the clinical setting of Berkeley Hair Clinic unless stated.
- Dr Peter Thomas operates as a medical practitioner within Berkeley Hair Clinic and complies with all applicable professional, ethical, and regulatory standards required for the delivery of medical services in the UK.
- Berkeley Hair Clinic is responsible for the provision of clinical facilities, patient care environment, and associated services.
- Separate terms and conditions, consent forms, and policies of Berkeley Hair Clinic will apply to your treatment.
- Any agreement for treatment will be entered into directly with Berkeley Hair Clinic and/or Dr Peter Thomas as part of the clinical engagement process.
By submitting an enquiry or proceeding to consultation, you acknowledge and understand that:
- A doctor–patient relationship is only established following a formal consultation and acceptance for treatment.
- All hair restoration treatments are performed within Berkeley Hair Clinic.
- Liability for clinical care rests with the treating practitioner, and aspects of your care may be governed by Berkeley Hair Clinic’s policies and procedures.
- Fees for consultations and treatments will be communicated separately and are subject to the terms and conditions of Berkeley Hair Clinic. Payment arrangements, including deposits, cancellations, and refunds, will be governed by those terms.
8. Complaints
We are committed to providing a high standard of care and service. If you have any concerns or are dissatisfied with any aspect of your experience, you are encouraged to raise this as soon as possible so that it can be addressed appropriately.
Consultations, procedures, and clinical services delivered through Berkeley Hair Clinic: Any complaints relating to clinical care, treatment, facilities, or the overall patient experience must be directed to Berkeley Hair Clinic and will be managed in accordance with their formal complaints procedure.
Where a complaint relates specifically to the clinical care provided by Dr Peter Thomas, it will be reviewed as part of Berkeley Hair Clinic’s complaints process, and may involve direct input from Dr Peter Thomas as the treating practitioner.
Details of how to submit a complaint, including contact information and expected response times, will be provided by Berkeley Hair Clinic upon request.
Nothing in these Terms and Conditions affects your statutory rights or your ability to escalate concerns to relevant regulatory bodies, including the General Medical Council where appropriate.
9. Use of the Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that could damage, disable, or impair its functionality
- Attempt to gain unauthorised access to any part of the website or its systems
- Use the content for commercial purposes without prior written consent
10. Intellectual Property
All content on this website, including text, images, logos, branding, and design, is the property of Dr Peter Thomas unless otherwise stated.
You may not reproduce, distribute, modify, or use any content without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from:
- Use of this website
- Reliance on information contained within it
- Inability to access the website
This includes, but is not limited to:
- Direct or indirect loss
- Consequential loss
- Loss of data, income, or business
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded under applicable UK law.
12. External Links
This website may include links to third-party websites for convenience or additional information.
We do not:
- Endorse these websites
- Control their content
- Accept responsibility for their accuracy, content, or practices
13. Privacy and Data Protection
Any personal data submitted through this website will be handled in accordance with our Privacy Policy and in compliance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
14. Changes to Terms
We reserve the right to update or amend these Terms and Conditions and Disclaimer at any time. Changes will be posted on this page.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
If you have any questions regarding these Terms and Conditions or this Disclaimer, please contact us via the website or directly through the clinic.